Privacy Policy

Overview

Andrew O'Bryan Wills & Probate ("we", "us", "our") collects personal and sensitive information about our clients to enable us to provide legal services and to discharge our duties as solicitors.

We respect your privacy and our collection, use and management of your information is regulated by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act.

What Information We Collect

We may collect the following types of personal information:

• Your name, address, date of birth and contact details
• Information about your family, assets and financial circumstances relevant to your legal matter
• Information about beneficiaries, executors and other parties relevant to your estate
• Health information where relevant to your matter (for example, in relation to medical treatment decision maker appointments)
• Information you provide via our website contact form or by telephone

How We Use Your Information

We use the information we collect to:

• Provide legal services to you
• Prepare legal documents including Wills, Powers of Attorney and estate administration documents
• Communicate with you about your matter
• Meet our professional and legal obligations as a solicitor
• Comply with applicable laws and court orders

Disclosure of Your Information

We will not disclose your personal information to third parties without your consent, except where:

• Disclosure is required or authorised by law
• Disclosure is necessary to provide our services (for example, to the Supreme Court of Victoria in a probate application)
• You have consented to the disclosure

We do not sell, rent or trade your personal information to any third party for marketing purposes.

Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. Your information is stored securely and access is limited to authorised personnel only.

Document Storage

Original documents such as Wills held in safekeeping will be stored securely. If you require the return of any document held in safekeeping, please contact us directly on 0400 469 704 or email aobryan@galballyobryan.com.au.

Access and Correction

You have the right to access personal information we hold about you and to request corrections if it is inaccurate, incomplete or out of date. To make such a request, please contact us using the details below.

Website and Cookies

Our website may collect non-personal information such as browser type, pages visited and time spent on the site through standard analytics tools. This information is used to improve the website and is not linked to any individual's personal information. We do not use tracking cookies for advertising purposes.

Complaints and Concerns

If you have concerns about how we have handled your personal information, please contact us in the first instance. If your concern is not resolved to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact Us

Andrew O'Bryan — Solicitor

Phone: 0400 469 704

Email: aobryan@galballyobryan.com.au

Address: 44 Elizabeth Street, Elsternwick VIC 3185